Privacy Policy

WHAT DATA WE MAY COLLECT

We receive, collect, and store any information you submit to our website or provide to us in any other way. Additionally we may collect IP addresses from the computer or device that you used to access our website as well as login details, email addresses, passwords, computer connection information and any purchase history in regards to our website. We may use software tools provided to us to measure and collect website session information such as: Length of visits to certain pages, page interaction, and methods used to browse away from the page. We also collect personally identifiable information such as: Names, Emails, Passwords, Payment details (including credit cards and debit cards), comments, feedback, product reviews, recommendations, and anything on your www.firststopswapshop.ca profile.

 

HOW WE COLLECT IT

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will only be used for the purposes of the transaction on our website.

 

WHY WE COLLECT IT

We collect your non-personal and personal information for the following reasons:

1. To provide and operate services

2. To provide ongoing customer assistance and technical support

3. To provide visitors and users with general or personalized service notices and/or promotional messages

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services

5. To comply with any applicable laws and/or regulations

HOW WE STORE, USE, SHARE, AND DISCLOSE VISITORS PERSONAL DATA

www.firststopswapshop.ca is hosted on the Wix platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

HOW WE COMMUNICATE WITH SITE VISITORS

We may contact you to notify you in regards to your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees and monies owed to us, to poll your opinions through surveys and questionnaires, to send updates about our company, or as otherwise necessary to contact  you to enforce our user agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via phone, email, text, and postal mail.

 

HOW SITE VISIOTRS CAN WITHDRAW THEIR CONSENT

If you don’t want us to process your data anymore, please contact us at ellett@firststopswapshop.ca or send us mail to: First Stop Swap Shop, 285 George St North, Peterborough, Ontario, Canada, K9H 3H3.

 

PRIVACY POLICY UPDATES

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.  

 

DO WE SELL YOUR DATA

First Stop Swap Shop will never sell your Data to brokers

 

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at ellett@firststopswapshop.ca or send us mail to First Stop Swap Shop, 285 George St North, Peterborough, Ontario, Canada, K9H 3H3.